Get your "How to Choose a Snow Partner" Guide
Our guide gives you valuable insights and tips to help you make the best choice for your needs.
Your Snow Program Should Be Ready Before the Forecast Changes.
Case helps multi-site operators build more reliable snow and ice programs with local service partners, centralized oversight and company-owned backup resources.
Complimentary planning session. No obligation.
Coverage Across the US and Canada
35k+
Sites in North America
25k+
Vetted Service Partners
500+
Pieces of Case-Owned Equipment
Why Case?
Local Execution
Vetted local service partners assigned to individual locations.
National Oversight
One operating model, one escalation path, and portfolio-wide accountability.
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Built-In Backup
Company-owned equipment and field resources are available when local capacity is strained.
When Winter Goes Wrong, It Happens Fast.
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One missed service can create a chain reaction.
- A delayed opening.
- A customer injury.
- A frustrated tenant.
- An executive asking for answers.
Most winter service failures aren't caused by the storm itself. They're caused by:
- Poor planning
- Weak communication
- Limited backup resources
- Lack of visibility during events
By the time these problems become visible, options are often limited.
FAQ
Are the highest-priority areas on each site identified?
Case schedules preseason site walks and planning to align with your team on how each property should be supported during winter weather events. Together, we identify the areas that matter most, from fuel caps and loading docks to ATM lanes, accessible parking spaces, entrances, and delivery access, so expectations are clear before the first storm.
What happens if a provider can't perform?
Case uses technology and dedicated teams to proactively monitor service activity, site status, and provider performance during winter weather events. If a provider is delayed or unable to perform, we can quickly pivot to nearby service partners within our broad local network to help keep service on track and reduce disruption.
Who do I call during a storm?
With Case, you have a dedicated team assigned to your account to support questions, updates, and service needs during winter weather events. Our 24/7 Solution Center is also available when clients need additional support or after-hours assistance.
How will I know service was completed?
Case verifies service completion using required photos and, when applicable, system integrations to ensure accuracy and accountability. During winter weather events, you’ll have visibility into which sites have been supported through time-stamped documentation, service notes, and site-level reporting.
Are service expectations clearly documented?
Yes. Case provides local partners with the information they need to support each site, including site maps, priority areas, contract requirements, snow placement maps, and property-specific notes. This helps ensure expectations are clear before winter weather events begin.
Do you have adequate contingency coverage?
Yes. Case builds contingency coverage into your snow program before winter weather begins. Each site is supported by a dedicated local provider, with additional backup providers available through our dense network of partners.
Case also has a regional field team to support service execution, site checks, and escalations when needed. Our Quick Response Force is deployed to areas expecting severe weather, helping add coverage and support where risk is highest.
Do you support all of the United States for snow removal services?
Case provides commercial snow removal and ice management services across the entire United States, with additional coverage throughout Canada.
Our national service model includes:
- 25,000+ qualified local service partners
- Support across more than 35,000 commercial sites
- Regional field teams providing oversight and direct support
- 500+ pieces of company-owned equipment
- Rapid-response resources deployed during severe weather
- Centralized technology for service verification and portfolio visibility
This combination of local service delivery, national oversight, and contingency coverage helps multi-site organizations maintain consistent snow service across their entire portfolio.